In my experience I had a negotiator call me the next day after filing a complaint with the public service commission about a DSL line. Cable isn't regulated by

In my experience I had a negotiator call me the next day after filing a complaint with the public service commission about a DSL line. Cable isn't regulated by the PSC so your only recourse is through the courts if you cannot get their customer service to help you. Of course, public service/public utility commissions were set up in a time when the law was often written to be equalizing rather than to simply entrench power. If there were something like a PSC for larger, systemic social media etc. it could, depending on how it gets set up, be a total positive. I appreciate reasons to be skeptical it would have that effect.