> (...) no matter how much better you are than the default, for some subset of users you will never be good enough (...) What if it is really not good enough?

> (...) no matter how much better you are than the default, for some subset of users you will never be good enough (...) What if it is really not good enough? Should everyone just accept someone's claims that they addressed a problem when they might be actually making it worse by pretending it's solved when it isn't? I recall the days of old when no laptop supported linux, and the impact there was when a model showed up with claims it indeed supported linux. I bought one based on those claims (don't recall the make-model, might have been an Acer) and I still recall the disappointment I felt when I discovered critical stuff like wifi did not worked at all. There were a few comments like "It boots, right?" followed by "for some subset of users you will never be good enough" when critical problems were pointed out, but the truth of the matter was that a purchase was made based on a feature that was advertised but was in fact not offered.