I simply cannot fathom why “we” can’t pressure Facebook (or Google, or Twitter, et. al.) to add a public-facing department to handle this sort of thing. My wife

I simply cannot fathom why “we” can’t pressure Facebook (or Google, or Twitter, et. al.) to add a public-facing department to handle this sort of thing. My wife lost her Gmail account, despite my efforts to get it back, and it’s stupid that there’s no way to contact someone, and intervene in these completely obvious account takeovers. And I hate to say this, but I hope that this person does NOT get any satisfaction in getting their account back. These kinds of posts usually end in someone at the FAANG taking notice and fixing it, and it’s a slap in the face to everyone else that doesn’t have a similar online presence, and can’t raise their personal problem to visibility like this.