A little empathy would go a long way. Surely "life would go on" if your kids' school closed down, or if your best friends relocated, or if your employer laid yo

A little empathy would go a long way. Surely "life would go on" if your kids' school closed down, or if your best friends relocated, or if your employer laid you off. But it would be a significant inconvenience, wouldn't it? She articulates well why losing her account is an inconvenience. We can at least acknowledge that her feelings are valid.