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I’m sorry. Meta has a finite amount of engineering? The profit margins are so thin that there is no possibility of improving service for users? That everyone is
by wombatpm 4y ago
I’m sorry. Meta has a finite amount of engineering? The profit margins are so thin that there is no possibility of improving service for users? That everyone is fully dedicated to new development that support for existing products can’t be spared? That Zuckerberg is so fearful of his board that he is afraid of being forced out if he lets up on the gas for just 1 sec?
Or is it that they just don’t care?
- Thorrez 4y ago>The profit margins are so thin that there is no possibility of improving service for users? I'm saying that there are many ways of improving service for users. If we prioritize those ways, I doubt doing checks for expiring DNS would be near the top.
- wombatpm 4y agoBased on experience, it does not seem like they prioritize ANY improvements in customer service. And until there is a credible threat of government action I doubt they ever will
- verve_rat 4y agoRemember that most users are not customers here, they are inventory. A bit of breakage is expected. The advertisers are the customers.
- smsm42 4y agoYes, they don't care. Why would they? That user probably doesn't generate much revenue, and losing them won't cause any major scandal in the press or anything embarrassing to top FB managers. I can't see any motivation for them to care.