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collects $10k/week paycheck "Scale comes with pain sometimes, sadly" "Things happen"

• tehlike 4y ago
  have any more substantive comments besides ad hominem attacks? it's 10pm, and i reported this problem a few hours ago - i probably either care about the problem, or i am nerding out on HN, or both. Money doesn't define how i think of problems, if it decides yours, power be onto you.
  • SheinhardtWigCo 4y ago
    It's not ad hominem, it's an observation about senior FANG engineering
    • tehlike 4y ago
      Is it an observation about specific people? I doubt it. Also it's clearly directed at me. Hard to spin it otherwise because it's using things i said either whay you are saying sound more like a stereotype. I doubt you observed enough people in person to make a stereotype worthy conclusion.
  • eCa 4y ago
    You most likely care (otherwise you would have stayed out of this thread). But when the recourse for many users are getting their issue on HN, it’s difficult not to draw the conclusion that Meta on an organizational level doesn’t care. Or rather: It’s value-based customer service. If the monetary value of fixing one user’s issue is less than the lifetime monetary value of keeping them as a user, then fixing it is a net loss and so it shouldn’t be fixed. When a user gets their issue on HN, the calculation changes.