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This sucks to hear. Having dealt with Meta properies, they won't be interested in helping you. I had something similar happen to my Instagram account. A few w

This sucks to hear. Having dealt with Meta properies, they won't be interested in helping you. I had something similar happen to my Instagram account. A few weeks ago, I got a popup inside IG to verify my age. Not wanting to give them my real age, I set my age as 0. The popup playfully said that my age can't be 0. So I set it to 20 years and the popup got stuck. After a few taps, my account was marked as underage account and I had to send my photo id to get it back else it will be deleted permanently after 30 days. I though about all the photos and messages in my account and while it would be sad to let it go, I reckon IG's ban was a blessing as the quicker I let it go, the free'er I would be from Meta's clutches. In in the end, I didn't verify my account. By now, it would be wiped out by a cronjob. --- The sooner you realize these companies(and Meta in particular) don't care about you, the better. These are all rented platforms and should be treated as such. Don't invest too much in these platforms and if you must, invest in a personal blog hosted on your own domain.

randombits0 4y ago
It’s been said too many times, I know. You’re the product! When the product is spoiled, you throw it away! Recovering spoiled product doesn’t do anyone a damn bit of good.
- phowat 4y ago
  I think it’s even worse than that. I’ve been locked out of my Uber account for years, and that is not an ad based company. It’s just that at a certain scale , it’s not cost effective to handle edge cases.
  - TheSpiceIsLife 4y ago
    Probably what, if it was inclinded to do so, the universe thinks about humanity.
tfigment 4y ago
I wish they would wipe accounts. Instead it will be kept probably forever and your backup email will be spammed forevermore. I started creating an account more than a decade ago. Maybe entered my birthdate and university and stopped. I get so many facebook emails and cannot stop it and I never used it. I don't have the password to recover and im sure it would be flagged if i tried.
tehlike 4y ago
FB employee here. Instead of assuming they don't care about you, assume scale and sometimes incompetence. Things happen, people are striving to be better, but scale comes with pain sometimes, sadly. At sufficiently large scale, there'll be people who have bad experience with the platform. The teams are always working on improving it, and security of accounts are obviously important, but sometimes things go wrong for some unforeseen circumstances like in this case.
- cookiengineer 4y ago
  > scale and sometimes incompetence. This would mean that automation is built for trust, not for "don't call us anytime". Everything facebook so far has automated when it comes to customers is actively helping scammers taking over accounts more easily, rather than helping actual real people that are who they say they are. But, facebook's incentive is ad business, that's why things like this will never get prioritized.
  - tehlike 4y ago
    There are FAR more non-ads people than there are ads people.
    - alpha_squared 4y ago
      > There are FAR more non-ads people than there are ads people. Not to be terribly facetious, but ads pay the bills. I'm not aware of any significant money-making ventures Meta is involved in outside of ads. In the end, that makes all employees "ads people". All ventures, projects, features, enhancements, and bug fixes are to serve the ads machine. Unless, of course, there is legitimately a new market opportunity that will create revenue without ads. Even the Oculus arm of the company is really just a new platform for ads in the end.
      - tehlike 4y ago
        alpha_squared: that's a little too much extrapolation. people outside of ads don't really care much about ads, to the point i find kind of annoying (i am in ads). non ads teams in general have non-ads metrics they care about more. obviously revenue is being kept in mind, but it's more of a guardrail and not the goal (for non ads teams).
thombles 4y ago
> invest in a personal blog hosted on your own domain. It appears that's how the problem arose in the first place.
- redthrow 4y ago
  I was gonna say the same thing. If she didn't use her domain for her email address and used e.g. Gmail, this problem wouldn't have occurred.
crossroadsguy 4y ago
> By now, it would be wiped out by a cronjob. You are an optimistic person.
deleted 4y ago
[deleted]

randombits0 4y ago

It’s been said too many times, I know. You’re the product! When the product is spoiled, you throw it away! Recovering spoiled product doesn’t do anyone a damn bit of good.

phowat 4y ago
I think it’s even worse than that. I’ve been locked out of my Uber account for years, and that is not an ad based company. It’s just that at a certain scale , it’s not cost effective to handle edge cases.
- TheSpiceIsLife 4y ago
  Probably what, if it was inclinded to do so, the universe thinks about humanity.

tfigment 4y ago

I wish they would wipe accounts. Instead it will be kept probably forever and your backup email will be spammed forevermore. I started creating an account more than a decade ago. Maybe entered my birthdate and university and stopped. I get so many facebook emails and cannot stop it and I never used it. I don't have the password to recover and im sure it would be flagged if i tried.

tehlike 4y ago

FB employee here. Instead of assuming they don't care about you, assume scale and sometimes incompetence. Things happen, people are striving to be better, but scale comes with pain sometimes, sadly. At sufficiently large scale, there'll be people who have bad experience with the platform. The teams are always working on improving it, and security of accounts are obviously important, but sometimes things go wrong for some unforeseen circumstances like in this case.

cookiengineer 4y ago
> scale and sometimes incompetence. This would mean that automation is built for trust, not for "don't call us anytime". Everything facebook so far has automated when it comes to customers is actively helping scammers taking over accounts more easily, rather than helping actual real people that are who they say they are. But, facebook's incentive is ad business, that's why things like this will never get prioritized.
- tehlike 4y ago
  There are FAR more non-ads people than there are ads people.
  - alpha_squared 4y ago
    > There are FAR more non-ads people than there are ads people. Not to be terribly facetious, but ads pay the bills. I'm not aware of any significant money-making ventures Meta is involved in outside of ads. In the end, that makes all employees "ads people". All ventures, projects, features, enhancements, and bug fixes are to serve the ads machine. Unless, of course, there is legitimately a new market opportunity that will create revenue without ads. Even the Oculus arm of the company is really just a new platform for ads in the end.
    - tehlike 4y ago
      alpha_squared: that's a little too much extrapolation. people outside of ads don't really care much about ads, to the point i find kind of annoying (i am in ads). non ads teams in general have non-ads metrics they care about more. obviously revenue is being kept in mind, but it's more of a guardrail and not the goal (for non ads teams).

thombles 4y ago

> invest in a personal blog hosted on your own domain. It appears that's how the problem arose in the first place.

redthrow 4y ago
I was gonna say the same thing. If she didn't use her domain for her email address and used e.g. Gmail, this problem wouldn't have occurred.

crossroadsguy 4y ago

> By now, it would be wiped out by a cronjob. You are an optimistic person.

deleted 4y ago

[deleted]