> In arbitration, this doesn't work. It's a vastly more even playing field for consumers, who tend to have less money than the companies they're suing and less

> In arbitration, this doesn't work. It's a vastly more even playing field for consumers, who tend to have less money than the companies they're suing and less downside in the case outcome (money damages versus e.g. having been sexually harassed). I dunno, not my personal experience. I took a large bank to arbitration over a low value credit reporting dispute. Offered to "settle" several times for nothing more than a fix to my credit report, which would have cost the bank $0. The bank refused and so we went all the way to a final judgement. The arbitration dragged out over 16 months. 4 days of hearings in which multiple attorneys and witnesses were present on the bank's side. Numerous conference calls, 800 emails, 250 pages of legal briefs, 1000+ pages of exhibits, discovery, etc. I would not be surprised if the total outlay eclipsed half a million for them.