2 ms·
> In the US, it’s not easy to sue a company as a customer. Maybe about thirty years ago, it became common for companies to put into contracts and terms of servi
by guerrilla 4y ago
> In the US, it’s not easy to sue a company as a customer. Maybe about thirty years ago, it became common for companies to put into contracts and terms of service, clauses that required binding arbitration to resolve disputes. This was cheaper for the company in many ways including a streamlined resolution process, cheaper lawyers, no sifting through frivolous lawsuits, and finality once a decision is made. It sucked for the consumer because it’s essentially a privatization of justice.
It seems insane that people are just fine with this. There's not even a top comment here mentioning it at this time. Is there no movement to make this illegal at all?
- timwis 4y agoIndeed. It’s frustrating that you can’t really object to it, as the company can just refuse to do business with you, and there aren’t viable alternatives who won’t do the same thing. Thus we have very unilateral contracts where the companies have all the power, and the consumers basically only have whatever consumer protections their state laws provide.