4 ms·

I didn't get that at all. Author takes on company legally, and with little effort wins most of what they are after (~10% difference). I had a situation almost

I didn't get that at all. Author takes on company legally, and with little effort wins most of what they are after (~10% difference). I had a situation almost identical to this where I had an AC that gave out and after a month with the warranty company, I just fixed it myself. Because it was July. In the southern United States. I didn't even know about arbitration. I just assumed the black whole of rotating customer service agents and canned answers is the end of the line.

peeters 4y ago
> I didn't get that at all. Author takes on company legally, and with little effort wins most of what they are after (~10% difference). Paying 20% of what is not your responsibility to pay is still losing. It's just losing less.
danuker 4y ago
> ~10% difference In addition, there was the author's time without hot water, time spent on customer service, time spent figuring out how to file an AA case, and stress.