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Home warranty companies are the worst. After the year warranty that came with my first house expired I (foolishly) maintained the contract for a while longer. I

Home warranty companies are the worst. After the year warranty that came with my first house expired I (foolishly) maintained the contract for a while longer. I later sold the house, including 6 months or a year of that same warranty contract. After that pre-paid time period was up they started charging my credit card again rather than the new owners. I called multiple times but was unable to get anyone to remove my card details from the contract. Thankfully, since it was a credit card I was just able to do a few chargebacks and that solved the problem.

snapetom 4y ago
Author here. As an aside, shortly before I filed, I told one of the customer service reps to cancel my contract. They said a manager would call me (I assume a retention specialist) but they never did. Coincidentally, my credit card expired and I just figured I'd cancel the contract that way. For months I got emails and eventually calls from them telling me my credit card expired. I'm like, "I just had to file an arbitration case against you fuckers. Can't you read my account notes?" But after dealing with those reps, I concluded that no, they can't read my account notes.