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> Keep records of phone conversations How do you record the phone conversations? I remember Android doesn't really allow you to record the other party audio,

> Keep records of phone conversations How do you record the phone conversations? I remember Android doesn't really allow you to record the other party audio, only your own. Unless you write your own caller app that processes the audio, but not sure how easy it is to send the audio to default phone caller after. Apple probably does it too.

ClumsyPilot 4y ago
I used to have a call recorder app installed on android, but some update removed that ability
- deepsun 4y ago
  Yep, I think there's no way to do that through API now, for security reasons. There needs to be a dedicated "caller" app, and that app must be visibly different from default caller app.
c0nsumer 4y ago
For this purpose, even just having notes is sufficient. Eg: 2022-May-31 @ 11:09 AM: Spoke with X via phone, was informed their system was down and they could not accept my claim. Recordings of the calls themselves can get murky legally, and are technically challenging, but in my experience factual notes are sufficient.
- snapetom 4y ago
  This. A detailed description of the call - what was discussed, who was discussed, what I said - reconciled with a record from the phone or phone company is more than enough. This is what many other professions, including medical, do. If you're involved in a multi-million dollar lawsuit, sure you'll nitpick with lawyers about the content of the call, but for a few grand, no one's going to argue with you. There's also too many headaches with recording calls. Dealing with one party vs. two party states, etc.
- deepsun 4y ago
  Hmm, then in sounds I can just record my own voice only. Notes are easy to write down later from those. Legally all is fine, since I'm recording only my own voice, but it's good for the purposes you describe.
tiborsaas 4y ago
Turn on speakerphone mode and use another device to record, your laptop should probably do the trick.
seb1204 4y ago
Do a written affidavit of the call post call?

ClumsyPilot 4y ago

I used to have a call recorder app installed on android, but some update removed that ability

deepsun 4y ago
Yep, I think there's no way to do that through API now, for security reasons. There needs to be a dedicated "caller" app, and that app must be visibly different from default caller app.

c0nsumer 4y ago

For this purpose, even just having notes is sufficient. Eg: 2022-May-31 @ 11:09 AM: Spoke with X via phone, was informed their system was down and they could not accept my claim. Recordings of the calls themselves can get murky legally, and are technically challenging, but in my experience factual notes are sufficient.

snapetom 4y ago
This. A detailed description of the call - what was discussed, who was discussed, what I said - reconciled with a record from the phone or phone company is more than enough. This is what many other professions, including medical, do. If you're involved in a multi-million dollar lawsuit, sure you'll nitpick with lawyers about the content of the call, but for a few grand, no one's going to argue with you. There's also too many headaches with recording calls. Dealing with one party vs. two party states, etc.
deepsun 4y ago
Hmm, then in sounds I can just record my own voice only. Notes are easy to write down later from those. Legally all is fine, since I'm recording only my own voice, but it's good for the purposes you describe.

tiborsaas 4y ago

Turn on speakerphone mode and use another device to record, your laptop should probably do the trick.

seb1204 4y ago

Do a written affidavit of the call post call?