I love it. Contacts are awesome. I got humanitarian aid logistics training and the teacher taught us: always make a written contract, for any agreement. You do

I love it. Contacts are awesome. I got humanitarian aid logistics training and the teacher taught us: always make a written contract, for any agreement. You don't need to be a lawyer to make a useful contact. The process of writing and signing it clarifies the situation to you and the counterparty. Most disagreements can be solved in informal arbitration, especially when one party can show, look we agreed to this and then I did this and you did that. Humans do better removing emotion and ego when there's some rules written down. I also faced a situation where the contract a former logistician had entered into had become wildly unfair to the vendor, not through his fault. He started giving me problems and I offered to break the contract and find a new compromise that met my needs and his. Happiness all around, for a small amount of reasonable, ethical cost to my organization.