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I'd love to know! I got this email. Your Microsoft account has been renamed. We just wanted to check with you that it's okay. - Old account name: <my e
by richdougherty 4y ago
I'd love to know! I got this email.
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: <my email address>
- New account name: <someone else>@outlook.com
If this is correct, you don't need to do anything.
If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/Reset
2. Rename your account by going to https://account.live.com/
Neither link worked for me because I couldn't authenticate the account that someone else created. I couldn't stop the account name being changed, even though I had control of the original email address.
Later when I submitted a request to reset the account I was asked for more information at this link: https://account.live.com/acsr https://account.live.com/acsr. Again, this required me to know info about the account someone else created.
I managed to link my email address to another Microsoft account, but I'm not confident that someone still doesn't have another Microsoft account with partial control of my identity.
If anyone has any tips about who to talk to at Microsoft other than an automated system I'd appreciate it!
- ridgered4 4y ago> I managed to link my email address to another Microsoft account, but I'm not confident that someone still doesn't have another Microsoft account with partial control of my identity. I'm not sure I'd rely to much on that new account though. It's easy for me to imagine the first renamed account being banned for fraud and then any "known associates" being banned as well.