Roombas really are like users. Difference being that tools/tech/developers should ideally, and very often do, make users' lives easier. Whereas here it's partl

Roombas really are like users. Difference being that tools/tech/developers should ideally, and very often do, make users' lives easier. Whereas here it's partly the other way around: users having to come up with workarounds. Instead of the tool being fixed.