"They did not want to hear that, but it made things clear: we had to build a better product. There was no other way out. No window, no hole, no escape hatch, no

"They did not want to hear that, but it made things clear: we had to build a better product. There was no other way out. No window, no hole, no escape hatch, no backdoor." This is simply known as "not resting on your laurels". Or as Andy Grove would say "Only the paranoid survive," ... "Business success contains the seeds of its own destruction," ... "Success breeds complacency. Complacency breeds failure." (And all of the above also leads to missed opportunity.)