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The Dollarama a block from my house has only had self-checkout for almost three years now. There is a person there to help if you need it, and the stock people.
by ksaj 4y ago
The Dollarama a block from my house has only had self-checkout for almost three years now. There is a person there to help if you need it, and the stock people. That's it.
The Metro grocery store in the same mall also is half self-checkout, half human. The IKEA where I shop is also half-human and half-self checkout.
The drug store I go to has 1 human checkout, and a row of self-checkout systems. I don't spend a lot of time at the drug store, but so far, I've only ever seen the elderly prefer the human checkout there.
I don't see this ending soon. I'm getting very acquainted with not having to make small talk with someone who has already chatted about the weather 30 times in the past hour. And it is faster.
I've never had an issue with the scales or the scanners. They have always worked exactly like you'd expect them to. And if they don't, there's always at least one staff member nearby anyway. I've just never needed that service, I guess. Scanning things one at a time doesn't take any more time than pressing the * key and a multiplier. You have to pick everything up to put them into your bag anyway.