I can imagine but companies want to offload responsibility. If the manufacturer is late they can blame them, after all your IT manager paid for 4hr support so

I can imagine but companies want to offload responsibility. If the manufacturer is late they can blame them, after all your IT manager paid for 4hr support so they've covered their ass. If your TrueNAS fails at work, it's your ass on the line :P I totally agree these special drive formats are really annoying. In this case I'd probably keep a spare on hand myself.