4 ms·

I was huge fan of Factor but at least at the time (before the pandemic) their packaging was iffy and I'd often get a delivery where more than half of the meal t

I was huge fan of Factor but at least at the time (before the pandemic) their packaging was iffy and I'd often get a delivery where more than half of the meal trays where busted. I did Trifecta for a bit after, they've got robust packaging but the food wasn't nearly as good as Factor's.

shagie 4y ago
Some (most) of this, I believe, is the issue of the delivery company. As an anecdote, a few weeks ago, it was unseasonably warm (88°F at 8pm when I contacted Factor support) because the package hadn't been delivered yet. When it was delivered the next day (hadn't dropped below 80°F), and I opened it, the cold packs were completely depleted and I contacted support again and I was fully reimbursed for the meal. I haven't been disappointed by Factor, though I have been disappointed by the delivery company.