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When I was a teenager bagging groceries, the self checkout was just entering the market. I thought what a revolutionary invention; why interact with humans when
by Overtonwindow 4y ago
When I was a teenager bagging groceries, the self checkout was just entering the market. I thought what a revolutionary invention; why interact with humans when you can go much faster with a machine. Now that I'm older I must confess that I loathe the self checkout. I spend too much time waiting in line for one of the cashiers because I just don't like the self checkout experience.
Self introspectively I have a conflict: I don't like that self checkout takes jobs away, but there are some businesses where self-checkout is very helpful; McDonalds. I envision a future in which you place your order at the fast food place on a kiosk, and then someone hands you the food, three employees max while a computer makes the food.
Grocery stores...feel different, and perhaps it is the social aspect of it.
- Ekaros 4y agoI love the app for our local burgerchain. I can choose and customize my order with it, pay for it and then just pick it up by showing code at till... Efficiency gains, sadly I can't get my lunch benefit as that payment method is not supported... So instead I have to make my order, line up and pay at till.
- donbrae 4y ago> Self introspectively I have a conflict: I don't like that self checkout takes jobs away […] I used to work as a supermarket cashier. It was incredibly boring. Self-checkouts, for all their flaws, are a step forward for humanity.
- julianlam 4y agoI think technology has whittled away any remaining mental effort required to be a cashier. I remember growing up, cashiers needed to know the price of every single vegetable (no PLUs) and fruit. Prices were labelled on boxes, but otherwise memorization was required. Then you had to make change, too, although by that point the amount was already calculated.