4 ms·

Thank you for this comment. I wrote a comment on HN before, about privacy policies and why current solutions suck. Here's the link: http://news.ycombinator.com

by Facens 15y ago

Thank you for this comment. I wrote a comment on HN before, about privacy policies and why current solutions suck. Here's the link: http://news.ycombinator.com/item?id=2911830 http://news.ycombinator.com/item?id=2911830 The reason why we didn't launch the product yet, is that we are not ready. We are working really hard with our beta testers to improve it, and to solve some of the problems you mentioned too. Now, instead of a bunch of useless words, can I ask you to watch a demo of what we're about to launch? Skip if you want, but take a look at the real product and tell me what you think: http://f.cl.ly/items/3Q2600072w2w3a0V3B3B/Screeny%20Video%2025-ott-2011%2015.18.08.mov http://f.cl.ly/items/3Q2600072w2w3a0V3B3B/Screeny%20Video%20...

Silhouette 15y ago
I did read your post and watch your video. It's an interesting idea. FWIW, if you had an interface like that to generate a quick template as a starting point for a privacy policy, which I could then download to customise for my own business needs, and it was available for a modest fee per use, then that would be interesting. However, I wouldn't be interested in any sort of ongoing relationship/subscription deal. I'd see this as a one-off job. If the service were cheap/easy enough, it's a one-off job I might come back to do again for any new sites or policy updates later, though. The result would absolutely have to be some sort of text document or HTML+CSS package that I could download and modify myself, not a link back to your site. This policy has legal implications in Europe, as I'm sure you're aware, and having it hosted by third parties so my users are seeing something beyond my direct control would be a deal-breaker. The UI itself looks very clean and easy to use, if you could only fix the lag/endless spinners that seem to come up all the time. To me, those would make it painful to come back and use over and over again, even if I used it once to get a starting point for my first privacy policy. I stand by my earlier view of your launch process, though: This sort of service could have value I would pay for if it were relatively cheap (compared to my time and any legal fees it saves) and something I could just use instantly when I needed it. However, there's no way I would mess around waiting for it, and all that silliness with forced viral marketing looks like a social experiment rather than a service that's there to benefit me as a paying customer. Perhaps you've decided that this doesn't matter if you're not planning to continue with that approach once you've launched and are open to everyone?
- Facens 15y ago
  Thanks again for replying. About "embedding vs template", templates just suck. Our product is about giving users a far better privacy policy, which is a piece of design, usability and information architecture. You can't achieve this without embedding. Moreover, embedding is better because: - It's faster to integrate - No maintenance needed - The policy can be updated remotely (both by us and by the user) - The result is just beautiful, opens as a lightbox, has icons :) There are also business-related reasons why embedding is better than template. About the UI, the lags are caused by my development local machine, on the production server there's instant feedback on every action. Sorry for that. On the rest, I get your point, and again: the reason for the private beta wall is that we're not ready. About the product itself, I can assure that our users are crazy about it :)
  - Silhouette 15y ago
    > The policy can be updated remotely (both by us and by the user) [Emphasis added] Exactly. That's why it would be difficult to use your service in most of Europe without risking legal trouble. I wish you luck. I'm sure you'll launch with a very elegant solution to a problem. I just hope it's the problem that most of your potential customers actually have.
    - Facens 15y ago
      We are based in Italy, and we know European laws very well, so you're in good hands. One of the team members is a lawyer, of course :) About the problem, it's weak if you own a personal website, but relevant if you sell websites to other people, for example if you are a freelance web designer or a web agency. One of the goals of this first period of MVP was to test the need, and now we have many, many people praising for the product :) I think that the problem is if the market is big enough for this product. Since the market is 'every website in the world', we can afford that part of it doesn't care of the problem, and still keep having millions and millions of potential customers.

by Facens 15y ago

Silhouette 15y ago

I did read your post and watch your video. It's an interesting idea. FWIW, if you had an interface like that to generate a quick template as a starting point for a privacy policy, which I could then download to customise for my own business needs, and it was available for a modest fee per use, then that would be interesting. However, I wouldn't be interested in any sort of ongoing relationship/subscription deal. I'd see this as a one-off job. If the service were cheap/easy enough, it's a one-off job I might come back to do again for any new sites or policy updates later, though. The result would absolutely have to be some sort of text document or HTML+CSS package that I could download and modify myself, not a link back to your site. This policy has legal implications in Europe, as I'm sure you're aware, and having it hosted by third parties so my users are seeing something beyond my direct control would be a deal-breaker. The UI itself looks very clean and easy to use, if you could only fix the lag/endless spinners that seem to come up all the time. To me, those would make it painful to come back and use over and over again, even if I used it once to get a starting point for my first privacy policy. I stand by my earlier view of your launch process, though: This sort of service could have value I would pay for if it were relatively cheap (compared to my time and any legal fees it saves) and something I could just use instantly when I needed it. However, there's no way I would mess around waiting for it, and all that silliness with forced viral marketing looks like a social experiment rather than a service that's there to benefit me as a paying customer. Perhaps you've decided that this doesn't matter if you're not planning to continue with that approach once you've launched and are open to everyone?

Facens 15y ago
Thanks again for replying. About "embedding vs template", templates just suck. Our product is about giving users a far better privacy policy, which is a piece of design, usability and information architecture. You can't achieve this without embedding. Moreover, embedding is better because: - It's faster to integrate - No maintenance needed - The policy can be updated remotely (both by us and by the user) - The result is just beautiful, opens as a lightbox, has icons :) There are also business-related reasons why embedding is better than template. About the UI, the lags are caused by my development local machine, on the production server there's instant feedback on every action. Sorry for that. On the rest, I get your point, and again: the reason for the private beta wall is that we're not ready. About the product itself, I can assure that our users are crazy about it :)
- Silhouette 15y ago
  > The policy can be updated remotely (both by us and by the user) [Emphasis added] Exactly. That's why it would be difficult to use your service in most of Europe without risking legal trouble. I wish you luck. I'm sure you'll launch with a very elegant solution to a problem. I just hope it's the problem that most of your potential customers actually have.
  - Facens 15y ago
    We are based in Italy, and we know European laws very well, so you're in good hands. One of the team members is a lawyer, of course :) About the problem, it's weak if you own a personal website, but relevant if you sell websites to other people, for example if you are a freelance web designer or a web agency. One of the goals of this first period of MVP was to test the need, and now we have many, many people praising for the product :) I think that the problem is if the market is big enough for this product. Since the market is 'every website in the world', we can afford that part of it doesn't care of the problem, and still keep having millions and millions of potential customers.