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I just saw this post as well and I was already dreaming about all of the troubles this would have saved me in the past giving tech support to my mother who is 3
by mosselman 4y ago
I just saw this post as well and I was already dreaming about all of the troubles this would have saved me in the past giving tech support to my mother who is 3000km away.
She has a chromebook, which doesn't allow interaction-less remote control which is a huge pain. So much so that I will set her up with a Macbook air next time I am there.
Tinypilot seems like a good solution as well. Though for a laptop it seems like there could be some physical troubles on her end to connect it, etc. Maybe usb-c might be a good alternative at some point of both mouse, keyboard and video could go over the same cable.
- jeroenhd 4y agoOne problem with such a setup might be that you'd need the display to be mirrored or either you or your mother might not see what you're doing. You can work around that by spamming ctrl+F4 (the screen mirror configuration switch shortcut) but if you need to give tech support, that may not be an option. There's also the need for the device to have decent internet. You can probably set it up to work quite comfortably over WiFi, but if the WiFi password changed somehow you'll need to mess with ethernet, which can be a pain for the person receiving support. You're probably much better off just using https://remotedesktop.google.com/ https://remotedesktop.google.com/ if you want to remote control the device. I don't know the exact situation of your mother, of course, but I imagine having her read a code off a screen will be much easier than having her hook up your special remote control device the right way.