> when you're on-call you might need to actually access private data. When I was on-call and had to dive deep to solve customers' issues at one of those compan

> when you're on-call you might need to actually access private data. When I was on-call and had to dive deep to solve customers' issues at one of those companies, we could only access anonymized data stripped of all PII (including emails and even IP addresses), to the point where the only non-scrambled things we could get were timestamps and error stacktraces/executed commands (which were also stripped of all PII, which made debugging a bit more difficult). And every instance of access to that anonymized no-PII data required a physical authenticator, and it would automatically send an email to your manager (and some mailing group, i forgot) and create a special log that indicated "such and such was trying to access this anonymized ABC data for XYZ stated purpose".