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Or all the servers etc. They just needed a (usually tiny) little office and 1 person to answer the phone.
by richrichardsson 4y ago
Or all the servers etc.
They just needed a (usually tiny) little office and 1 person to answer the phone.
- gruez 4y ago>They just needed a (usually tiny) little office and 1 person to answer the phone. That also makes for terrible ux. One of the things ridesharing apps got right was the ux, ie. 1. being able to hail a cab via app, and see its ETA in real time 2. being able to pay with credit card, without fear that the machine "broke" 3. a rating system to weed out bad drivers 4. after-ride support
- woodruffw 4y agoAll of these things can be (and are) true and it can be true that Uber and Lyft appear to have an order of magnitude more engineers than they need.