5 ms·
In Sony’s defense, they have much less of a direct-to-customer channel than Apple does. They’re at the mercy of their retail partners (which they don’t directly
by mwint 4y ago
In Sony’s defense, they have much less of a direct-to-customer channel than Apple does. They’re at the mercy of their retail partners (which they don’t directly control) to fix this problem.
- GeekyBear 4y agoSony already has an online store.
- criddell 4y agoThey have their own store where they could implement a queue. I would have been happy to place an order and then wait a year. Instead I did the follow a guy on twitter to find out when consoles are available and then use Firefox containers to make a bunch of simultaneous orders. It worked, but I’d rather just pay some money and sit in a queue.
- theklr 4y agoThey do this already. Like others mentioned, they have retail partners that they have to play nice with.
- GeekyBear 4y agoHaving retail partners did not prevent Apple from protecting consumers from scalpers while manufacturing ramps up enough to meet demand.
- mwint 4y agoApple has way, way more clout with retailers than Sony, simply because Apple can live without its retail partners. Sony definitely cannot.
- GeekyBear 4y agoNo, Apple cared that it's customers were having to compete with scalpers while manufacturing ramped up enough to meet demand and Sony does not.
- etempleton 4y agoGreat. They have enough power to say, “hey, if you want to sell our product moving forward, we are going to ask you implement a preorder system by XX date. If you don’t we will, unfortunately, have to prioritize our limited supply to other retailers do to the ongoing high volume of scalping.”
- mwint 4y agoThey probably don’t have enough power to do this. Inter-corporation politics get pretty nasty.
- xeromal 4y agoThat's exactly what they do. lol
- jazzyjackson 4y agohttps://www.playstation.com/en-us/ps5/register-to-buy/ https://www.playstation.com/en-us/ps5/register-to-buy/ where the buy button should be, they instead invite you to sign up for email notifications for when it's in stock
- criddell 4y agoWhen I bought my PS5 last year they didn’t have that. I’m glad to see that in place now.
- eigen 4y agoas others are mentioning, Sony has an online store where you can buy TVs, cameras, Walkmans, and phones. they could add game consoles https://electronics.sony.com/ https://electronics.sony.com/
- jazzyjackson 4y agoOP says "they have a store", they're saying with that store they could implement a queue where i can buy now knowing it may be some months before i see it in the mail. as it is they have a mailing list you sign up to be notified when consoles are in stock https://www.playstation.com/en-us/ps5/register-to-buy/ https://www.playstation.com/en-us/ps5/register-to-buy/
- scarface74 4y agoMost iPhones are sold through carriers.
- mwint 4y agoImportantly, the carriers need the iPhone more than Apple needs the carriers. AT&T losing their iPhone privileges would hurt them far more than Target or Walmart would from losing their PlayStation privileges.