This title of the post here from the first thread is a bit counter to what the twitter thread itself is about, which is basically complaints about businesses be

This title of the post here from the first thread is a bit counter to what the twitter thread itself is about, which is basically complaints about businesses being terrible at doing things in a safe way, and why that undermines what is otherwise good general advice. The complaints are generally valid and I'd encourage a read of the full thread. However, where I disagree is that those pieces of general advice should be thrown away just because numerous companies are failing to do things well. To look at the bank/credit card examples, in my opinion if a company is going to make the kinds of decisions where their fraud department is asking shady questions, they need to pay for those mistakes through employee hours wasted and complaints to regulators. I realize though I'm in the minority and can reasonably take the time to yell at the bank(s) for doing stupid things. I have personally had more success simply going into my local bank branch with my ID and so on at getting these things moving quickly, which most people appear loathe to do. Sit down in front of someone and make it their problem, start costing them money and they'll rectify things far quicker it seems (obv. YMMV). I hope in 15-20 years with a slew of new retirees who have the knowledge and the time to fight this kind of garbage we'll start to see meaningful changes to these practices.