> Hard implies easiert to see, interact with and measure which correleates with more impact. Soft is 'fuzzy', harder to read and understand. (Again, false) "If

> Hard implies easiert to see, interact with and measure which correleates with more impact. Soft is 'fuzzy', harder to read and understand. (Again, false) "If you can't measure it, it doesn't matter" is I think fairly well known to be false.