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I think the point of contention is exactly how obvious this is to most Protonmail users. I worry too many read "it's encrypted" and make dangerous assumptions a
by 0daystock 4y ago
I think the point of contention is exactly how obvious this is to most Protonmail users. I worry too many read "it's encrypted" and make dangerous assumptions about what can actually be guaranteed rather than investigating first-hand; this is the real risk of such services, in my opinion.
I put "encryption" in quotes to indicate nuance in the characterization. A locksmith installs an amazing door and lock at my home, but keeps a copy of the key at the shop - I think a fitting analogy for what Protonmail is essentially doing here. This isn't a value judgement - such a setup is perfectly reasonable for most people's threat model - rather an honest apprehension of actual trust boundaries.
- ziddoap 4y agoI absolutely agree that the marketing and branding around almost every service that either does (or claims to) promote privacy and security leaves a lot to be desired. It's a hard problem, and a problem applicable to many domains. How do you communicate nuance that requires multiple years of education to people who don't have multiple years of education? I don't know.