I actually respect the CEO very much who realizes he has made a wrong decision and backs away from it. It shows the type of humility that almost no one in that

I actually respect the CEO very much who realizes he has made a wrong decision and backs away from it. It shows the type of humility that almost no one in that position has. Furthermore, companies exist to make customers happy, so if the customers were unhappy from this decision I can hardly blame him for reversing it.