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We got a new fancy coffee machine at work. Obviously with a big shiny touch screen attached. Best case, it requires 3 touch actions to get a standard coffee. On
by Too 4y ago
We got a new fancy coffee machine at work. Obviously with a big shiny touch screen attached. Best case, it requires 3 touch actions to get a standard coffee. One modal to select drink, one modal to select strength, one modal to confirm start. Some times, even more if it went into presentation mode where it brags about how good coffee it produces, requiring yet another touch to dismiss.
The old model. One physical button for coffee, one for cappuccino, one for espresso, one for tea water. Single press instantly gives you want you want. For more custom mixes you can optionally change the strength with another button on top before making your choice.
How is this progress? I don't want "engagement" with my coffee machine. I just want it to give me coffee with as little effort as possible. It's exactly like you say, someone was given the task to solve a coffee app, instead of looking at the actual problem first.