I remember trying to purchase a Gateway desktop PC in the late 90s or early 2000s since they offered a range of AMD processor options that other vendors did not

I remember trying to purchase a Gateway desktop PC in the late 90s or early 2000s since they offered a range of AMD processor options that other vendors did not. When the machine was delivered, it would keep trying to boot up and freeze. Their customer support was abysmal, and I was so disheartened by the experience that I returned it the same week and ordered a run of the mill Dell beige box that just worked. I never risked trying a Gateway again.