Sorry I didn't mean to suggest what you had said didn't happen, I very much believe you that people came in and said those words. What I have a harder time bel

Sorry I didn't mean to suggest what you had said didn't happen, I very much believe you that people came in and said those words. What I have a harder time believing, and not just in this situation but in a lot of conversations about the unbanked, is that these people will, after a lifetime of having problems with the banking system, suddenly "see the light" and start behaving in ways that are compatible with that same banking system. This "fresh start" seems like the bad narrative, to me. I believe people seek it, and I believe they're hopeful about it, but I don't believe it's realistic to just assume. I definitely want to live in a world where people can choose to change, but suggesting that they actually will do that is, to me, not realistic. I feel like a more effective approach would be to change how the banking system works, but I imagine that comes with a myriad of undesirable costs.