This article misses the point of software controls: The designs can be changed up until the release of the item, sometimes even after the release using post-sal

This article misses the point of software controls: The designs can be changed up until the release of the item, sometimes even after the release using post-sales software updates. This allows companies to be more agile. The lead time for physical controls and custom LCDs is months if not years and costs tens of thousands of dollars, where software can be updated in days with near-zero cost. Also, most humans are easily wooed by the glitzy animations during the pre-sales period and aren't cognizant of the problems they suffer later due to bad controls. Though the author did hit the nail on the head about tactility.