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After five years waiting for them to implement swipe to move forward and backwards in your inbox rather than having to click and wait multiple times to move to

After five years waiting for them to implement swipe to move forward and backwards in your inbox rather than having to click and wait multiple times to move to the next message, and the same amount of time waiting for it to let me automatically open the next message after deleting the one I'm on... Moving my email via IMAP bridge into ProtonMail resulted in many many messages being corrupted (they show HTML as TXT instead of rendering it) and duplicated. I finally literally gave up a week ago and switched to Fastmail and am already so much happier. It's annoying, I really wanted to love Protonmail but they just do this window dressing nonsense with updated logos and website design instead of making the core product work better. I can't deal with it anymore. It's very sad to me, I was one of their first customers :-(

jacooper 4y ago
interesting, I had none of these issues. just a reminder that Fastmail is based in Australia. However I would remind you that since Fastmail is based in Australia, its privacy is pretty limited. > The new law also allows officials to approach specific individuals—such as key employees within a company—with these demands, rather than the institution itself. In practice, they can force the engineer or IT administrator in charge of vetting and pushing out a product's updates to undermine its security. In some situations, the government could even compel the individual or a small group of people to carry this out in secret. Under the Australian law, companies that fail or refuse to comply with these orders will face fines up to about $7.3 million. Individuals who resist could face prison time. www.reuters.com/article/us-australia-security-data/australia-passes-bill-to-force-tech-firms-to-hand-over-encrypted-data-idUSKBN1O42SR
- neltnerb 4y ago
  Yeah, I really wish protonmail had been good enough, obviously I originally got it due to the privacy features which I agree are better. But five years is a long time to then get them spending this much money to redesign their website instead of finally finishing basic features. I really really tried to give them time, but honestly this announcement is insulting for people like me waiting for years for actual features to reach parity. I finally gave up, but I'm not happy about it and would have much rather kept giving ProtonMail money.
- newscracker 4y ago
  > just a reminder that Fastmail is based in Australia. > However I would remind you that since Fastmail is based in Australia, its privacy is pretty limited. And Fastmail’s data centers are in the U.S. I don’t know if they encrypt all data and logs at rest. They/the data centers could be compelled to hand over data to U.S. three-letter-agencies too, with an NSL (gag order).
  - stjohnswarts 4y ago
    I'm sure the 3 letter orgs don't set up the paper trail for NSL until they need to for a court. They are scooping up all that stuff already, email/messaging is a goldmine of info too good to wait on warrants and such. Australia is a member of 5 eyes as well, so it's all basically the same, you can bet they all share information with little to no guard rails.
    - neltnerb 4y ago
      Certainly an aspect of my willingness to switch was that email encryption end to end only worked with other protonmail users, and unencrypted emails in transit are already readable, and they could surely be compelled to capture my decryption password the next time I used it anyway. They're still subject to swiss law which isn't quite as libertarian as protonmail sometimes implies. I think that for most people (or at least me) the attacks that protonmail is good for aren't especially likely and can trivially be rendered useless by the kind of adversaries they would theoretically have worked against. Disclaimer: not a security expert, just based on my impressions. Sorry if I got any details wrong. At least fastmail isn't Gmail sending your info to marketers.

jacooper 4y ago

interesting, I had none of these issues. just a reminder that Fastmail is based in Australia. However I would remind you that since Fastmail is based in Australia, its privacy is pretty limited. > The new law also allows officials to approach specific individuals—such as key employees within a company—with these demands, rather than the institution itself. In practice, they can force the engineer or IT administrator in charge of vetting and pushing out a product's updates to undermine its security. In some situations, the government could even compel the individual or a small group of people to carry this out in secret. Under the Australian law, companies that fail or refuse to comply with these orders will face fines up to about $7.3 million. Individuals who resist could face prison time. www.reuters.com/article/us-australia-security-data/australia-passes-bill-to-force-tech-firms-to-hand-over-encrypted-data-idUSKBN1O42SR

neltnerb 4y ago
Yeah, I really wish protonmail had been good enough, obviously I originally got it due to the privacy features which I agree are better. But five years is a long time to then get them spending this much money to redesign their website instead of finally finishing basic features. I really really tried to give them time, but honestly this announcement is insulting for people like me waiting for years for actual features to reach parity. I finally gave up, but I'm not happy about it and would have much rather kept giving ProtonMail money.
newscracker 4y ago
> just a reminder that Fastmail is based in Australia. > However I would remind you that since Fastmail is based in Australia, its privacy is pretty limited. And Fastmail’s data centers are in the U.S. I don’t know if they encrypt all data and logs at rest. They/the data centers could be compelled to hand over data to U.S. three-letter-agencies too, with an NSL (gag order).
- stjohnswarts 4y ago
  I'm sure the 3 letter orgs don't set up the paper trail for NSL until they need to for a court. They are scooping up all that stuff already, email/messaging is a goldmine of info too good to wait on warrants and such. Australia is a member of 5 eyes as well, so it's all basically the same, you can bet they all share information with little to no guard rails.
  - neltnerb 4y ago
    Certainly an aspect of my willingness to switch was that email encryption end to end only worked with other protonmail users, and unencrypted emails in transit are already readable, and they could surely be compelled to capture my decryption password the next time I used it anyway. They're still subject to swiss law which isn't quite as libertarian as protonmail sometimes implies. I think that for most people (or at least me) the attacks that protonmail is good for aren't especially likely and can trivially be rendered useless by the kind of adversaries they would theoretically have worked against. Disclaimer: not a security expert, just based on my impressions. Sorry if I got any details wrong. At least fastmail isn't Gmail sending your info to marketers.