> Many consumers judge product qualities based on superficial impressions and studies have shown that these impressions can cause users to perceive a product as

> Many consumers judge product qualities based on superficial impressions and studies have shown that these impressions can cause users to perceive a product as less usable than it actually is. I'm genuinely amazed that touch screens are still seen as "high tech" by so many people. They've been common for a decade and most people should be very familiar with their flaws. They're harder to use, more susceptible to defects, provide little or no feedback, and add expense to the product. The only real advantage touch screens have is that they are dynamic, so you can cram multiple interfaces into a small physical footprint - at the cost of only being able to display interface at a time. And I guess you could theoretically update the interface after sale... but I don't know if I've ever seen that done in practice other than to fix bugs.