2 ms·

Act 2.0 was the desktop version of CRM. and alot of old systems had built in customer databases. had contact info in them. and zoom is cool but phones work in a

• kylecordes 4y ago
  If your team was sitting at desks on a fast network, Act! probably obtained 80% of the productivity benefit of the best available, most expensive CRM available today. Or maybe even better than that; because (again assuming a fast network locally) it could be operated with keystrokes quite a lot faster than many of today’s CRM system. I worked in a place where we had phone, email, and FAX (!) integration set up also. A rep could be on a phone they didn't dial, configuring a quote for what their contact asked for, click a button and it emailed or faxed to the contact. Over 20 years ago.