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Enterprise support is important for adoption in large orgs in the US. Nobody got fired for buying IBM. It takes champions and a lot of focus to get something l
by hhh 4y ago
Enterprise support is important for adoption in large orgs in the US. Nobody got fired for buying IBM.
It takes champions and a lot of focus to get something like this started. You have to have a third party to provide support and expertise or build up the knowledge internally (and for these tools that’s often expensive.) It takes a lot to find good ways to start. Many companies I’ve worked with don't want to sign a contract to start experimenting with the tools to start building knowledge internally. This is how you end with managed platform offerings.
This is also how you get one person championing the idea, and having the ability to ‘just try it’ without going through sales or contacting the company is great. This is how I originally started using Rancher and then Harvester.
EKS Anywhere has a similar support model, and is also very attractive.
The DoD has been doing great things in my opinion with Platform One, which has similar focus https://p1.dso.mil/ https://p1.dso.mil/