The Xbox division is pretty user centric / user friendly these days, but the Windows and Office side has never seemed to care if the consumer liked their produc

The Xbox division is pretty user centric / user friendly these days, but the Windows and Office side has never seemed to care if the consumer liked their product, just that they tolerated it. Makes sense. They don’t sell to consumers. They sell to OEMs and Enterprises. In fact, I can’t think of a time the company has cared about consumers or really even the consumer experience beyond it being good enough for users to tolerate and not demand something different.