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I had a similar experience. Used Devonthink for about 10 months and suddenly some files disappeared. Asked for a refund and they said “sorry, no”.
by lab14 4y ago
I had a similar experience. Used Devonthink for about 10 months and suddenly some files disappeared. Asked for a refund and they said “sorry, no”.
- _zzaw 4y agoWere you keeping your databases on Dropbox? It crossed my mind that maybe that was related, although I only ever viewed/edited them on one machine.
- innocentoldguy 4y agoI had something similar happen in Logseq when I stored my main directory in Sync, which is similar to Dropbox. After moving my main directory out of Sync, everything became stable again. Perhaps Dropbox was the root cause of the problem.
- tengwar2 4y agoThe problem could be the way you used the directory. I don't know Sync specifically, but DEVONtech don't recommend storing the databases in directories which will be synced. Rather you are supposed to set up the system to use whatever sync API is available, which presumably makes sure files are internally self-consistent before syncing. It's a while since I set it up, but that's how I did it with WebDAV to my NextCloud server.
- pomatic 4y agoI lost four to five years worth of data, the database just vanished. The backups I had were useless (some sort of systemic corruption?). Having been badly burnt, I can’t go back, but I’ve yet to find a tools that matches my workflow as well as DT does. Bummer.