The bigger the company the more the friction in simple business operations. Its the nature of the beast, not a specific problem in this situation. Many a time

The bigger the company the more the friction in simple business operations. Its the nature of the beast, not a specific problem in this situation. Many a time I've ordered, perhaps, one socket, from digikey overnight to repair something, and it arrives in a giant box with multiple layers of anti-static packaging and styro peanuts, all a huge ecological waste but someone at corporate got 100% on his "anti-static key performance goal" and nobody from shipping got in trouble for delivering bent pins. On the other hand you order from an individual in China using Ali-Express and he chucks a microwave synthesizer board in an envelope, no packing material, no anti-static, just a tyvek bag and a prayer, and five weeks later it arrives looking like the dragged it behind the boat the whole way, but amazingly it works fine. Usually small businesses selling on Amazon are a happy medium of doing stuff reasonably and reliably.