Apple's position seems to be that most people don't need the tools at all - 80% of the US lives within 20 minutes of an AASP, and frankly rural people know fine

Apple's position seems to be that most people don't need the tools at all - 80% of the US lives within 20 minutes of an AASP, and frankly rural people know fine well they need to drive further to reach services like this (it used to take us more than 20 minutes to get to a post office). The big wins are that the parts are available to customers and the tooling is available to third-party service providers. Being able to rent the tooling yourself is meant to cover the edge-cases.