2 ms·

What proportion of PMs at health software companies have worked in a hospital? Probably very few. But it really depends on the company. The healthcare compan

What proportion of PMs at health software companies have worked in a hospital? Probably very few. But it really depends on the company. The healthcare company I work for requires everyone from the CEO down to low-grade button pushers like myself to work with actual patients a few days a year. It's not a lot, in terms of hours, but the exposure changes the way you think and do your work for the rest of the year. I know that each year after I've done my three days, I come back to the computer with a whole list of web site improvements in my head. More on topic, even though we're in an "information age," it's important for healthcare organizations to work harder and harder to accommodate the fewer and fewer people without access to technology, simply because those are almost always the people who are poorer and in bad health, who need us the most. Right now, there are 50,000,000 Americans without internet access of any sort. Not at home, not at work, not on a phone.

ElevenLathe 4y ago
> The healthcare company I work for requires everyone from the CEO down to low-grade button pushers like myself to work with actual patients a few days a year. This is interesting. I assume you are in some IT or software role? If so, what is it that they actually trust you to do around patients? How do the "real" healthcare workers treat you?
- reaperducer 4y ago
  I assume you are in some IT or software role? Yes. what is it that they actually trust you to do around patients? It varies from year to year, but is always interacting directly with them. I've been hugged, cried on, held people's babies while they (the parents) vomited in the hallways, had people rant at me in languages I don't understand. All kinds of human activity. How do the "real" healthcare workers treat you? They pretty much ignore me. I expect on some level, they're happy to have someone picking up the details so they can do other things, but for the most part they seem far too busy to even notice that I'm there.

ElevenLathe 4y ago

> The healthcare company I work for requires everyone from the CEO down to low-grade button pushers like myself to work with actual patients a few days a year. This is interesting. I assume you are in some IT or software role? If so, what is it that they actually trust you to do around patients? How do the "real" healthcare workers treat you?

reaperducer 4y ago
I assume you are in some IT or software role? Yes. what is it that they actually trust you to do around patients? It varies from year to year, but is always interacting directly with them. I've been hugged, cried on, held people's babies while they (the parents) vomited in the hallways, had people rant at me in languages I don't understand. All kinds of human activity. How do the "real" healthcare workers treat you? They pretty much ignore me. I expect on some level, they're happy to have someone picking up the details so they can do other things, but for the most part they seem far too busy to even notice that I'm there.