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If anyone who works for Meta is in this thread, can you tell me why my Facebook page got unpublished for content rule violations, the strike got reversed after

If anyone who works for Meta is in this thread, can you tell me why my Facebook page got unpublished for content rule violations, the strike got reversed after we challenged the blatently incorrect violation, but is still unpublished and invisible to anyone but the admins? This behaviour on the part of Meta completely ruined what was quite a nice little community and I've not been able to get a satisfying explantion for this inconsistency. 'We realised the decision that got your page unpublished was wrong and reversed it, but we're still keeping your page unpublished' seems massively contradictory to me. The admins of the page (myself included) have developed our own app pretty much out of spite to replace the Facebook page so it's not the end of the world, but I'd love to know what's going on behind the scenes that such a state is even possible for a page. It feels like there's something pretty fundamentally wrong with how Facebook handles page moderation.

ugjka 4y ago
Do you pay Facebook? If not, you mean nothing...
- BoxOfRain 4y ago
  I'm well aware, their long history of shabby treatment towards our page actually meant our own app has been in development for a while (on and off around our proper jobs and the aftermath of a health crisis). I'd just like some insight into whatever Kafkaesque process lead to this happening, it's morbid curiosity more than anything.
  - ugjka 4y ago
    It is a liability for them to tell you anything
tablespoon 4y ago
Facebook doesn't care about what you want, they're only there to exploit you. I got a taste of this when I (unsuccessfully) tried to fix a grossly inaccurate situation with Facebook places (the places for two very different schools were merged, and any attempt to create a new place to fix it would quickly get incorrectly auto-merged). I discovered a large Facebook-endorsed community of people working for free to try to fix Facebook's places data without any special tools or support (might have been this https://www.facebook.com/editorcommunity/ https://www.facebook.com/editorcommunity/). People would just bang their heads constantly against Facebook's systems, and get nowhere, even though there were Facebook employees managing the group. I joined for a time, never got my issues resolved, and eventually just had to quit because it was too frustrating. It was just offensive how much effort those people where volunteering and how little help Facebook would give them to be successful at helping Facebook.

ugjka 4y ago

Do you pay Facebook? If not, you mean nothing...

BoxOfRain 4y ago
I'm well aware, their long history of shabby treatment towards our page actually meant our own app has been in development for a while (on and off around our proper jobs and the aftermath of a health crisis). I'd just like some insight into whatever Kafkaesque process lead to this happening, it's morbid curiosity more than anything.
- ugjka 4y ago
  It is a liability for them to tell you anything

tablespoon 4y ago

Facebook doesn't care about what you want, they're only there to exploit you. I got a taste of this when I (unsuccessfully) tried to fix a grossly inaccurate situation with Facebook places (the places for two very different schools were merged, and any attempt to create a new place to fix it would quickly get incorrectly auto-merged). I discovered a large Facebook-endorsed community of people working for free to try to fix Facebook's places data without any special tools or support (might have been this https://www.facebook.com/editorcommunity/ https://www.facebook.com/editorcommunity/). People would just bang their heads constantly against Facebook's systems, and get nowhere, even though there were Facebook employees managing the group. I joined for a time, never got my issues resolved, and eventually just had to quit because it was too frustrating. It was just offensive how much effort those people where volunteering and how little help Facebook would give them to be successful at helping Facebook.