3 ms·
It's not clear in the paper, but it's a common issue in healthcare settings. Most meds are dispensed via med cabinets (Pyxis is the primary brand: https://www.b
by mikeyouse 4y ago
It's not clear in the paper, but it's a common issue in healthcare settings. Most meds are dispensed via med cabinets (Pyxis is the primary brand: https://www.bd.com/assets/images/our-products/medication-supply-management/pyxis-medstation-es-system_1R_DI_1011-0003.png https://www.bd.com/assets/images/our-products/medication-sup...) that have a variety of controls in place to prevent diversion and to track medications delivered.
It's a hard problem because in the normal flow of the world, the provider will login to the machine, select the correct patient, be given an option for the drugs that are prescribed to that patient, choose the correct one, and then administer the drug when the correct drawer opens up. The software checks for med allergies, appropriate frequency between doses, etc. etc.
But what happens when the employee's login doesn't work and they need a drug emergently? What happens when the IT mandate to change passwords shows up during a crash? What happens when the patient is crashing and there are no orders for the correct medication? What happens when the mechanical drawers stick and won't release the drug?
It's largely solved with old school "crash carts" that have a standard inventory with all of the emergency drugs that could be required, which are then reconciled to derive what was taken out/used. But then you need to track whether the narcotics that were taken were actually given and not just diverted to someone's pocket.. and not every drug is stable for long periods in these carts...
Separately is just the overall shitshow that is medical software -- my spouse worked for a hospital for three months before she was finally granted access to all of the systems she needed to perform her job safely. Basically just borrowed other peoples' access where she could and took extensive handwritten notes that will likely never be entered into the EMR.
- cogman10 4y agoAll this comes from a common place. The people buying the software and adding the policies are NOT the same people who use the software or enforce the policies. I saw this at HP. As a new hire, I had like 20 different meetings talking about the various policies of the company you had to follow. After I started working, I found my team pretty openly and blatantly violated almost all those policies because they were unworkable and we had a job to do. Things like "shadow it" were openly mocked because hp had an absolute worthless situation (they outsourced their IT management... yeah.. really terrible decision for what you'd call a tech company). The IT requests I did make were basically ignored. Anything short of a password reset request went nowhere.
- vsareto 4y ago>my spouse worked for a hospital for three months before she was finally granted access to all of the systems she needed to perform her job safely That's likely hospital IT, not the software itself. Those departments are understaffed, underpaid, on-call, and overworked. However, an incapable IT department combined with mediocre software makes everything much worse.
- mikeyouse 4y agoYep very true - IT was at the root of the issue, but since the software is so bad, there are multiple different login/approval flows. They had some bastardized version of SSO trying to tie it all together but she worked for an outside firm with a non-hospital email address so the SSO didn't work.