10 ms·
Is there anyone at google who can help with that? It's sad that the only way to contact Google is by making a big enough stink, but I'd hope that Google would a
by gommm 4y ago
Is there anyone at google who can help with that? It's sad that the only way to contact Google is by making a big enough stink, but I'd hope that Google would at least have some kind of manual processes for well loved app with a huge amount of downloads like fairemail?
- g_p 4y agoUltimately the inability to reach an intelligent human at Google that responds with something other than an automated response seems to be the root issue here. Indeed, Google is actually breaking EU law here (with impunity), due to some 2019 legislation requiring transparent and meaningful communication that is clear, and not automated. Interestingly, that legislation also requires that developers be treated equally, so Google would need to offer that kind of manual process for all developers. Arguably that would be a better outcome for everyone.