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If the lid drops when the laptop is stationary, the hinge is out of spec and we'll send you a replacement through our support channel.
by nrp 4y ago
If the lid drops when the laptop is stationary, the hinge is out of spec and we'll send you a replacement through our support channel.
- justin66 4y agoI'll look into that. Thanks!
- ncallaway 4y agoAs feedback, I had the same problem that you had. I reached out to support, they had me send in a video, agreed that the hinge was out of spec and mailed me a new one. I installed the new hinge, and it’s more rigid. I no longer have the problem of the laptop falling open when typing on my lap. Highly recommend contacting support for the hinge issue if you have it to.
- theferalrobot 4y agoWhat if our replacement hinges are dropping when stationary too?