6 ms·

Can existing customers "trade in" their old motherboards for the newer models, with credit applied to make it cheaper?

nrp 4y ago
We don't do trade-ins, but we have released projects to enable re-use of old Mainboards: https://github.com/FrameworkComputer/Mainboard https://github.com/FrameworkComputer/Mainboard We're seeing some interesting outputs of that: https://github.com/brickbots/framedeck/ https://github.com/brickbots/framedeck/ https://github.com/penk/MainboardTerminal https://github.com/penk/MainboardTerminal
- slim 4y ago
  aha!
- carreau 4y ago
  Thoughts of whether the marketplace could be used for "certified" refurbished older components ?
- freedomben 4y ago
  I know your roadmap is probably packed to the brim, but if you could help facilitate 3rd party sales that would be useful. My wife stepped on my framework 3 days (!!) after I finally got it back in the beginning, and you couldn't buy parts yet so I bought a whole new framework and cannibalized it for the screen. I've since repaired it but if there was a way to either trade or sell with other people in a similar boat, that would be amazing, particularly where not all parts are available for purchase at each given time.
  - aaaaaaaaata 4y ago
    List it on Swappa.
- redconfetti 4y ago
  It would be nice if older Framework hardware could be donated to some form of charity.
- adastra22 4y ago
  I know this is a hard ask, but consider the Apple or Lenovo model of long support contracts. Not only does this help a lot of buyers to get your product, but you can start refurbishing trade-ins to get parts to service support cases. In the Frame.work style you might be able to do it via a more DIY approach.
  - yencabulator 4y ago
    IBM used to guarantee availability of the exact chips, and did a lot of stuff behind the scenes to make that happen. That sort of a guarantee way beyond what's reasonable of Frame.work, they don't control their suppliers to that degree. They've already updated the peripheral chips & hardware even within "v1", both for bugs and supply issues. Frame.work has pretty much implied the form factor will remain largely untouched, so you're likely to be able to swap a component in even years from now, even if it'll be an "accidental upgrade". That sounds quite reasonable to me...

nrp 4y ago

We don't do trade-ins, but we have released projects to enable re-use of old Mainboards: https://github.com/FrameworkComputer/Mainboard https://github.com/FrameworkComputer/Mainboard We're seeing some interesting outputs of that: https://github.com/brickbots/framedeck/ https://github.com/brickbots/framedeck/ https://github.com/penk/MainboardTerminal https://github.com/penk/MainboardTerminal

slim 4y ago
aha!
carreau 4y ago
Thoughts of whether the marketplace could be used for "certified" refurbished older components ?
freedomben 4y ago
I know your roadmap is probably packed to the brim, but if you could help facilitate 3rd party sales that would be useful. My wife stepped on my framework 3 days (!!) after I finally got it back in the beginning, and you couldn't buy parts yet so I bought a whole new framework and cannibalized it for the screen. I've since repaired it but if there was a way to either trade or sell with other people in a similar boat, that would be amazing, particularly where not all parts are available for purchase at each given time.
- aaaaaaaaata 4y ago
  List it on Swappa.
redconfetti 4y ago
It would be nice if older Framework hardware could be donated to some form of charity.
adastra22 4y ago
I know this is a hard ask, but consider the Apple or Lenovo model of long support contracts. Not only does this help a lot of buyers to get your product, but you can start refurbishing trade-ins to get parts to service support cases. In the Frame.work style you might be able to do it via a more DIY approach.
- yencabulator 4y ago
  IBM used to guarantee availability of the exact chips, and did a lot of stuff behind the scenes to make that happen. That sort of a guarantee way beyond what's reasonable of Frame.work, they don't control their suppliers to that degree. They've already updated the peripheral chips & hardware even within "v1", both for bugs and supply issues. Frame.work has pretty much implied the form factor will remain largely untouched, so you're likely to be able to swap a component in even years from now, even if it'll be an "accidental upgrade". That sounds quite reasonable to me...