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>> Anecdotally, they have gone above and beyond what was required or expected, for me, many times, including helping out when products were out of warranty. Ab
by lostgame 4y ago
>> Anecdotally, they have gone above and beyond what was required or expected, for me, many times, including helping out when products were out of warranty.
Absolutely, from replacing an entire water-damaged MacBook (with a minor spec boost on the upgrade, even!) - to simply handing me a new identical iPhone when I went in for a screen repair - etc, etc...I can honestly say that Apple's incredible customer service is a huge part of the reason I still use their products nearly 20 years after I bought my first one.