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I thought that they removed the shuffle album button after Adele rose a stink [0]? It was cool to see them make that change - but its a mystery how they got in
by clolege 4y ago
I thought that they removed the shuffle album button after Adele rose a stink [0]? It was cool to see them make that change - but its a mystery how they got in that state in the first place.
My biggest gripe with Spotify is around their implementation of Play Next and the Queue - which makes it difficult to navigate some of my most basic user journeys. The way it works is:
Current playing song -> Queue -> Play Next
My CUJs that go south with this are:
- I want to play a song after the current one, but there are already things in my queue. I can only add to the end of my queue, so I have to do that and drag it to the top.
- I press play on an album to listen to it (and it gets added to my Play Next). I then want to queue up another album after the one that I'm listening to, but the only option is to add it to my Queue. I then have to go and add all of the current songs in my Play Next to my Queue before adding the new album to my Queue.
- I open my app and press play on album. It will play the first song before starting to play the songs in my Queue from the last time I was using Spotify. I apparently needed to clear my Queue the first thing when getting on.
There are certain things in the UI that signal to me that the abstraction might be confusing them as well - such as when right clicking on songs to remove them from Play Next, the option reads "Remove from Queue". What the heck...
I feel like Google Play got this part of the UI right, with (IIRC) a single queue and treating it as double ended. They exposed both a "Play Next" and "Queue" options on their catalog - and the Play Next functionality would put the song/album at the _beginning_ of your Queue. Clicking play on an album wiped your Queue and filled it with just the single album. Maybe that's just where my expectations for how this sort of UX should work were made, but it made sense to me :)
[0] https://theconversation.com/adele-has-successfully-asked-spotify-to-remove-shuffle-from-albums-heres-why-thats-important-for-musicians-172301 https://theconversation.com/adele-has-successfully-asked-spo...
- gmassman 4y agoI 100% agree with all your issues. Some product manager(s) at Spotify seriously messed up when they designed the queue system. Maybe it's too much to ask for the Next songs to actually play Next?
- clolege 4y agoInteresting, I found a feature request for a "play next" on their community forums [0]. They responded: > We've discussed this feature in-depth internally and also carried out a variety of tests with different groups. Based on the results we can confirm that for the moment we won't be changing the existing way queueing works. As we don't have any immediate plans to implement this, we'll be changing the Idea Status to Case Closed. Added my +1 and keeping my fingers crossed that they revisit :) [0] https://community.spotify.com/t5/Closed-Ideas/Queue-Queue-to-Next-or-Last/idi-p/120484 https://community.spotify.com/t5/Closed-Ideas/Queue-Queue-to...
- peterstensmyr 4y agoAlso 100% agree, the queue system as designed is almost unusable. I also raised a request on the community about it a bunch of years ago, but it was quickly closed. I’ll send another vote into the void on this one.