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For those that selected the paid option like I did before this was available - I DM'd @AskWorkspace on twitter, and they pointed me to this link https://suppor
by theogravity 4y ago
For those that selected the paid option like I did before this was available - I DM'd @AskWorkspace on twitter, and they pointed me to this link
https://support.google.com/a/answer/1047213 https://support.google.com/a/answer/1047213
If you follow the instructions and go to the '?' > 'Contact Support', there is an option for switching back to the legacy edition.
- great_wubwub 4y agoI can't find the option. If I go to the google admin console and click (?) I don't have 'Contact Support' because I don't have an expensive enough Google Workspaces subscription. Is there a way to switch back to legacy free from the Workspace Essentials, or do I need to upgrade to an expensive subscription so I can open a case so I can switch back to the free plan?
- theogravity 4y agoI think chat support is a paid option only. When I did the transition option, it put me on "Business Starter", but I wouldn't be charged $3 until next month I think. I posted more details about this here: https://www.reddit.com/r/gsuitelegacymigration/comments/urb8qi/if_your_subscription_status_remains_as_business/ https://www.reddit.com/r/gsuitelegacymigration/comments/urb8...
- woranl 4y agoI followed the instructions and got the confirmation email. But in Admin console under billing > subscription, my subscription is still showing google workspace business starter. Are you seeing the same?
- AviationAtom 4y agoPretty sure that's how it's supposed to be, you're just supposed to not get billed for it.